These Terms of Use ("Terms") are a binding agreement between you and the operator of RabbitNotes AI — an independent individual developer based in India operating the service as a sole proprietorship ("we", "our", "us"). They govern your use of the RabbitNotes AI website, web app, and mobile applications (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use the Service. If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.

2. The Service

RabbitNotes AI provides AI-powered audio and video transcription, summarisation, note-generation, and related features, including optional integrations with third-party meeting platforms. We may add, change, or remove features at any time. Features, limits, and quotas depend on your plan and are described on our pricing page.

3. Your Account

Sign-in is provided through Google, Microsoft, Apple, or phone verification. You are responsible for the security of those sign-in methods and for all activity under your account.
Provide accurate information and notify us promptly of any unauthorised access.
You may delete your account at any time from within the app or web app; deletion removes your content and cancels any active subscription.

4. Recording Consent — Your Responsibility

Laws in many places (including several US states, and other countries) require the consent of all participants before a conversation is recorded or transcribed. By using the Service you represent and agree that:

You will obtain all legally required consents from every participant before recording, uploading, or importing any conversation, call, or meeting into the Service.
You have the necessary rights to any content you submit, including content imported from connected platforms (Zoom, Google Meet, Microsoft Teams) or public sources such as YouTube.
You are solely responsible for compliance with recording, wiretap, privacy, biometric, and data protection laws that apply to you and your recordings. We act only as a processor of content you choose to submit.

5. AI-Generated Content

Transcripts, summaries, notes, and assistant answers are generated by artificial intelligence and are provided for convenience. They may contain errors, omissions, or misattributions. They are not professional, legal, medical, financial, or other expert advice, and must not be treated as a verbatim or official record. You are responsible for reviewing AI outputs before relying on them or publishing them, and for complying with any disclosure obligations that apply when you publish AI-generated content.

6. Your Content and Licence

You retain full ownership of the content you upload and the outputs generated from it. You grant us a limited, non-exclusive licence to host, process, and transmit your content solely to operate and provide the Service to you. We do not use your content to train AI models. If you send us feedback or suggestions, we may use them without obligation to you.

7. Subscriptions, Billing, and Cancellation

Merchant of record. All purchases are processed by Dodo Payments, our merchant of record — Dodo is the seller of the subscription, handles payment security and applicable taxes, and its terms also apply to the transaction. Mobile apps do not sell subscriptions; plans are purchased on our website.
Automatic renewal. Paid plans renew automatically at the end of each billing period (monthly or yearly) at the then-current price, and the payment method on file is charged, until you cancel. The price and billing period are always shown before you subscribe.
Cancel anytime. You can cancel online in a few clicks from the Billing page — the same medium you subscribed in. Cancellation takes effect at the end of the current billing period; you keep your paid features until then and are not charged again. No cancellation fees.
Refunds. Except where required by applicable law, fees already paid are non-refundable once a billing period has started. If something has gone wrong — for example you were charged after cancelling, or the Service was materially unavailable — contact us within 7 days of the charge at rabbitnotesai@gmail.com and we will review in good faith, working with Dodo Payments.
Price changes. We may change prices with at least 30 days' notice; changes apply from your next renewal, and you may cancel before they take effect.
Free plan and limits. Free features, quotas, and plan limits may be modified at any time. We may throttle or suspend usage that exceeds plan limits or indicates abuse.

8. Acceptable Use

You agree not to:

Use the Service in violation of any law, or to record or transcribe anyone without legally required consent.
Upload content that is unlawful, infringing, or that you lack rights to.
Reverse engineer, scrape, overload, disrupt, or attempt to gain unauthorised access to the Service.
Resell, sublicense, or provide the Service to third parties as your own offering without our written consent.
Circumvent usage limits, rate limits, or security measures (including by creating multiple accounts).

9. Third-Party Services

Optional integrations (Zoom, Google, Microsoft) and content sources (such as YouTube) are provided by third parties under their own terms, and we are not responsible for them. We may suspend an integration if the third party changes or restricts its service. Payment services are provided by Dodo Payments under its own terms and privacy policy.

10. Intellectual Property

The Service — its software, design, branding, and content other than your content — is owned by us and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your own internal or personal purposes in accordance with these Terms.

11. Free Tools

Free browser-based tools on our website (converters, trimmers, and similar) process files locally in your browser, are provided "as is" without warranty, and may be changed or discontinued at any time.

12. Availability and Changes

We aim to keep the Service available and reliable, but as a service operated by an independent developer it is provided without uptime guarantees or service-level commitments. We may modify, suspend, or discontinue the Service (or any part of it) at any time; for paid plans, if we discontinue the Service entirely we will provide reasonable notice and you will not be billed further.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT AI OUTPUTS WILL BE ACCURATE OR COMPLETE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE; AND (b) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR ₹1,000 IF YOU HAVE PAID NOTHING). THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

15. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from: (a) content you record, upload, or import — including any failure to obtain required consents from recording participants; (b) your violation of these Terms or of any law; or (c) your infringement of any third party's rights.

16. Termination

We may suspend or terminate your access if you materially violate these Terms, create legal risk, or abuse the Service; where reasonable, we will notify you and give you an opportunity to export your content. You may stop using the Service and delete your account at any time. Sections that by their nature should survive (including 4, 5, 6, and 13–18) survive termination.

17. Governing Law and Disputes

These Terms are governed by the laws of India. Before starting any formal proceeding, you agree to first contact us at rabbitnotesai@gmail.com and attempt in good faith to resolve the dispute informally within 30 days. Subject to any mandatory consumer-protection rights in your place of residence, disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

18. General

Changes to these Terms. We may update these Terms; for material changes we will give notice in the app or by email at least 15 days before they take effect. Continued use after that means you accept the changes.
Severability. If any provision is found unenforceable, the rest remains in effect.
No waiver. Our failure to enforce a provision is not a waiver of it.
Assignment. You may not assign these Terms; we may assign them in connection with a transfer of the Service.
Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.

19. Contact

Questions about these Terms: rabbitnotesai@gmail.com